What is the difference between an API and an API Product?
API stands for Application Programming Interface, which is a software intermediary that allows two applications to talk to each other. An API product bundles resources (such as API proxies) in order to provide a specific level of access and functionality for client app developers. On the other hand an API product typically specifies a list of API proxies, along with access limits, API key approval method, and other configuration that should be in place for all of the bundled proxies.
What is the difference between the sandbox URL and a live URL?
A sandbox URL is a testing environment used for development and debugging purposes, allowing developers to experiment with APIs using mock or test data without impacting real-world systems. It typically has separate credentials, lower security restrictions, and limited functionality or data access to simulate the production environment safely. In contrast, a live URL is the production endpoint where the API interacts with real data and systems, serving actual users. It requires production credentials, enforces stricter security measures, and any changes made through the API directly affect live operations.
I’m not getting the expected response. Who do I contact?
If you are not receiving the expected response from the API, please visit our Contact Page to reach out to our support team. They will assist you with troubleshooting and resolving the issue.
Where do I go to request API keys?
To request API keys, simply create an account on the portal, log in, and create an app in the Apps section. Once your app is created, you'll automatically receive API key access to start using the data. The entire process is self-service and designed to be quick and user-friendly.